Serenity Salon and Spa Grayson KY: A Disappointing Experience

I recently visited Serenity Salon and Spa in Grayson, Kentucky, with high hopes of getting a stunning purple hair color. Unfortunately, my experience was far from what I had anticipated. From the moment I left the salon, I felt disappointed and frustrated.

The stylist failed to deliver on the shade of purple I requested, instead giving me a maroon color that was more red than purple. When I expressed my dissatisfaction, she suggested adding a straight purple to try and achieve the desired look. However, this resulted in an unwanted 'rose gold' color that they referred to as a 'happy accident.' While it's understandable that not every outcome can be perfect, I felt disrespected when she called me a Bob Ross canvas, implying that I was somehow at fault for the mistake.

To make matters worse, she admitted after applying the first purple shade that she should have used a T19 to soften my blonde hair before applying the color. This lack of attention to detail and communication breakdown left me feeling frustrated and unhappy with the service.

I had read great reviews about Serenity Salon and Spa before visiting, which is why I was initially excited to get my first 'crazy' color hair. Unfortunately, this experience fell short of my expectations in every way. While the stylist was friendly, her lack of expertise and failure to deliver on the desired result left me feeling disappointed and unsatisfied.

In conclusion, my visit to Serenity Salon and Spa Grayson KY was a letdown, and I would not recommend it to anyone looking for a professional hair color experience. Despite the effort to correct the mistake, the end result was not what I had hoped for, and I left feeling unhappy and disrespected.

Serenity salon and spa grayson ky